23 things and more

Wednesday, November 25, 2009

Scalding opinion - Leaders should lead

I am of the opinion that leaders should be the first
to recognize the following:

Friendly environment is preferred

When you ask your employees to be courteous to your
customers it is sine qua non that you should apply
the same rules to yourself towards your employees.
Whether you are the top dog and your employee is
a humble hourly. They do the dirty work at less pay
and are easily worn out. After all they are your
customers in the sense that you have to show them
the way.

Say hello the first time you enter a room every day
or when you see an employee enter the first time.

Talk with your employee - not to your employee.

If you have a problem with the employee deal with
him/her directly, do not relegate to the "supervisor".

If two employees have problems with each other -
have them talk it out with you, after all you are
the boss, that's why you get paid.

Show that you can handle whatever it is you are
required to handle, after all you get the big bucks
and that's why you are a manager.

Managers please adhere to these simple rules!